Privacy Policy

1. Personal Information We Collect

When you visit WatchShop.ng, place an order for a timepiece, or communicate with our collector concierge, we collect the necessary personal data to process your request:

• Identity & Coordinates: Name, physical delivery address (across Nigeria), email address, and active telephone/WhatsApp number.
• Transaction Logs: Timepiece purchases, sizing specifications, invoice history, and delivery instructions.
• Technical Data: IP address, device coordinates, web browsers, and website activity indicators.

2. Financial Security & Payment Safety

No Card Storage: We care deeply about your financial safety. All card transactions are processed securely through highly encrypted, PCIDSS-compliant gateway partners (e.g. Paystack, Flutterwave).

WatchShop.ng never sees, stores, or transmits your actual credit/debit card numbers on our local databases. Bank transfer verifications are managed privately and strictly via secured banking channels.

3. How We Utilize Your Data

We strictly limit the use of your private information to transaction fulfillment and brand integrity operations:

• Logistics & Transit: Sharing delivery details and phone numbers with our vetted shipping couriers to drop off your timepiece safely at your door.
• Fraud Prevention: Conducting necessary security verifications on high-value transfers to protect against transactional card fraud.
• Concierge Support: Responding to your WhatsApp messages, emails, and calls regarding warranty claims, wrist sizing adjustments, or model availability.

4. Third-Party Sharing Rules

We have a strict privacy protocol: WatchShop.ng will never sell, lease, rent, or trade your personal collector profile or contact history with third-party advertising companies.

Data sharing is strictly confined to secure business agents (vetted Nigerian dispatch logistics, card processors, and system technicians) required strictly to execute your order.

5. SSL Encryption & Data Protection

All communication paths on WatchShop.ng are encrypted via industry-grade SSL (Secure Sockets Layer) protocols, preventing data intercept. We maintain strict internal firewalls and server authorization security to guard our databases against unauthorized access or server breaches.

6. Cookies & Session Storage

We use temporary data files called “Cookies” on your browser to facilitate shopping functionality: keeping timepieces in your checkout cart while you browse, remembering currency settings, and compiling anonymous web-traffic statistics via secure analytics tools.

7. Your Rights & Data Erasure

You have full ownership of your personal data. At any point, you may request access to view your transaction coordinates, modify any incorrect contact logs, or request the complete, permanent erasure of your profile and client files from our databases.

To request data erasure or updates, simply send an email to our data controller at support@watchshop.ng.